The fine print, made readable

These Terms & Conditions ("Terms") govern your access to and use of Devlo (the "Service"). Devlo is operated by Waseem Amjad, a sole proprietor based in Pakistan ("we", "us", "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

Devlo is a software-as-a-service platform that provides email marketing and campaign tools, audience management, an integrated email inbox, WordPress publishing tools, a social media design studio, team collaboration features, and related business administration tools.

• You must provide accurate information when creating an account and keep it up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You must be legally able to enter into a binding contract to use the Service.

• New accounts include a 15-day free trial. No charge is made during the trial period.
• Paid subscriptions are billed monthly or yearly, in advance, through our payment processor. Prices are shown on our pricing page.
• Subscriptions renew automatically at the end of each billing period unless cancelled beforehand.
• You may cancel your subscription at any time from within your account. Cancellation takes effect at the end of the current billing period. Refund terms are set out in our Refund Policy.
• We may change our pricing with reasonable advance notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.

The Anti-Spam & Acceptable Use Policy is part of these Terms. You agree not to use the Service to:

• Send unsolicited bulk email ("spam"), or email to recipients who have not consented to receive it, in violation of applicable law (including the CAN-SPAM Act, GDPR, or similar regulations in your jurisdiction).
• Distribute malware, engage in phishing, or transmit unlawful, defamatory, or infringing content.
• Attempt to gain unauthorised access to the Service, other accounts, or our infrastructure.
• Resell or sublicense the Service without our prior written consent.

You retain ownership of the content, contact lists, and data you upload to the Service ("Your Content"). You are solely responsible for ensuring you have the necessary rights and consents to upload and send Your Content, including consent from the recipients on any audience list you import. We do not claim ownership of Your Content and will not use it except as necessary to provide the Service to you, as described in our Privacy Policy.

The Service — including its software, design, branding, logos and underlying technology — is owned by Devlo and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable licence to use the Service for your own business purposes; they do not transfer any ownership of the Service itself to you. You may not copy, modify, reverse-engineer, or create derivative works from the Service outside of what these Terms permit.

The Service allows you to connect third-party accounts and services at your own discretion, including but not limited to your own SMTP/email sending accounts, WordPress sites, social media accounts, and optionally your own Google Gemini API key for AI-assisted content generation. Your use of any such third-party service is governed by that provider's own terms, and any costs incurred with that provider are your responsibility.

If you believe content published or stored through the Service infringes your copyright, contact us at [email protected] with a description of the work, the location of the infringing material, and your contact details. We will review and act on valid takedown requests, and may remove content or suspend the responsible account.

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may perform maintenance, updates, or changes to the Service from time to time, with notice where reasonably practicable.

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by law, Devlo shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, data, or business arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months preceding the claim.

You agree to indemnify and hold Devlo harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, Your Content, or your violation of these Terms — including claims arising from emails sent to recipients who did not consent to receive them.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, including the Acceptable Use section above. Upon termination, your right to use the Service ends immediately; certain data may be retained as described in our Privacy Policy or as required by law.

These Terms are governed by the laws of the jurisdiction in which Devlo is registered to operate, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will first be attempted to be resolved informally by contacting [email protected] before either party pursues formal proceedings.

• Force majeure — we are not liable for delays or failures caused by events beyond our reasonable control.
• Severability — if any part of these Terms is found unenforceable, the remaining provisions stay in full effect.
• Assignment — we may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign your rights under these Terms without our consent.
• Entire agreement — these Terms, together with our Privacy Policy, are the entire agreement between you and Devlo regarding the Service.

We may update these Terms from time to time. Material changes will be communicated by posting the updated Terms on this page with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to [email protected].