Help & FAQ

Frequently asked questions

Everything you need to know about how Devlo works — before you even sign up.

Getting Started
What is Devlo?

Devlo is an all-in-one growth platform for modern businesses. Instead of juggling separate tools for email marketing, your inbox, WordPress, social media and team collaboration, it brings them all into a single connected workspace — with one login and one bill.

Who is Devlo for?

It's built for solo founders, marketers, agencies and growing teams who want to run their campaigns, manage their audience and collaborate — without paying for and switching between five different apps. Whether you send a few hundred emails a month or hundreds of thousands, Devlo scales with you.

Is there a free trial?

Yes. Every new account starts with a 15-day free trial — no credit card required. You get full access to explore the platform, and you can upgrade to a paid plan whenever you're ready.

Do I need any technical skills to use it?

No. Devlo is designed to be used by non-technical people. Building a campaign, uploading an audience, or publishing a post are all done through a simple visual interface. For advanced features like connecting a sending server, we provide clear step-by-step guidance.

Features & How It Works
What can I actually do with Devlo?

From one dashboard you can design and send email campaigns, manage and segment your audience, sync and read multiple inboxes, publish and schedule WordPress posts, create social media graphics and post them to Facebook and Instagram, chat with your team, and track everything with detailed reports.

How do email campaigns work?

You upload your audience from an Excel or CSV file, compose your email with our editor, and send. Devlo delivers your campaign in paced batches to protect your sender reputation, and then gives you a full report on opens, clicks, devices and locations. You can even A/B test two subject lines to see which performs better.

Can I manage my WordPress site from Devlo?

Yes. You can connect one or more WordPress sites and create, edit, schedule and even bulk-upload posts — complete with categories, tags, featured images and SEO fields — without ever logging into WP-Admin.

Can I post to social media?

Absolutely. The built-in design studio lets you create graphics and posts, then publish them directly to your connected Facebook and Instagram accounts — no separate scheduling tool required.

Can my whole team use one account?

Yes. You can invite team members into your workspace and assign each a role (Admin, Manager or Employee) that controls what they can access. There's also a built-in team chat so everyone can collaborate in one place.

Sending & Deliverability
Can I send large volumes of email, like 100,000 at once?

Yes — high-volume sending is fully supported. For large campaigns we recommend connecting a professional email service (such as Amazon SES or SendGrid), authenticating your domain, and warming up your sending gradually. Done right, sending tens or hundreds of thousands of emails is completely routine.

Which email account do I send from?

You connect your own sending account (SMTP) to Devlo. This puts you in full control of your sender identity and reputation. You can connect a professional email service for bulk sending, or your business mailbox for smaller, transactional messages.

Will my emails land in the inbox instead of spam?

Inbox placement depends on a few things you control: authenticating your domain (SPF, DKIM, DMARC), sending only to people who opted in, and keeping your content clean. Devlo helps by pacing your sends, managing bounces and unsubscribes automatically, and adding compliant unsubscribe links to every campaign.

Pricing & Billing
How much does Devlo cost?

We offer flexible plans to match your stage of growth, each with different limits on subscribers, sending, connected accounts and features. You can see the full breakdown on our Pricing page, and upgrade at any time as your needs grow.

Can I upgrade or downgrade my plan later?

Yes. You can change your plan whenever you like from inside your account. When you upgrade, you immediately get the higher limits; your data is never lost when moving between plans.

How are payments handled?

Payments are processed securely through an industry-standard, PCI-compliant checkout. We never see or store your full card details.

What happens when my free trial ends?

At the end of your 15-day trial you can choose a paid plan to keep going. Your account and data remain intact — you simply pick the plan that fits and continue where you left off.

Security & Your Data
Is my data safe?

Yes. Sensitive credentials such as email passwords are encrypted, access is controlled by role-based permissions, and your data is isolated to your own workspace. You can read the full details in our Privacy Policy.

Who owns the data I put into Devlo?

You do — always. Your audience, your content and your campaigns belong to you. You can export your data, and we act only as a processor for the contact lists you upload.

Can I back up or export my data?

Yes. Devlo includes backup and export tools so you can download your workspace data — audiences, campaigns, accounts and more — as portable archives whenever you need them.

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